Japan Privacy Policy

Introduction

DolRise is a global platform built on principles of respect, accountability, and responsible technology. This Japan Privacy Policy explains how DolRise collects, uses, stores, and protects personal information of individuals located in Japan, in accordance with the Act on the Protection of Personal Information (APPI).

DolRise recognises that personal information reflects personal identity, behaviour, and context. In line with Japanese legal and cultural expectations, DolRise processes personal information with care, restraint, and respect for individual autonomy.

This Japan Privacy Policy operates alongside the DolRise Global Privacy Policy. The Global Privacy Policy establishes baseline standards applicable worldwide, while this policy provides additional disclosures and safeguards required under Japanese law. Where there is any inconsistency, this policy prevails for individuals located in Japan.

Under the APPI, DolRise acts as a business operator handling personal information. DolRise processes personal information only for specified purposes, does not use personal information beyond those purposes without lawful basis, and implements appropriate safeguards to prevent unauthorised access, loss, or misuse.

DolRise may rely on global technical infrastructure to deliver its services, including systems for security, payments, data storage, and operational reliability. Where personal information is processed outside Japan, DolRise applies measures required under Japanese law to ensure continued protection.

Certain categories of information, including identity verification (KYC) data and financial information, are processed only where necessary and are protected using strong technical and organisational safeguards, including encryption and access controls.

This policy reflects DolRise’s commitment to transparency, purpose limitation, and lawful processing of personal information for individuals located in Japan.

Scope & Applicability

This Japan Privacy Policy applies to the processing of personal information by DolRise in connection with individuals located in Japan, in accordance with the Act on the Protection of Personal Information (APPI).

This policy applies regardless of whether personal information is collected through the DolRise website, mobile applications, or related services, and whether such information is processed directly by DolRise or by authorised service providers acting on DolRise’s behalf.

Personal information covered by this policy includes information relating to a living individual that can identify the individual directly or indirectly, including account information, contact details, usage data, identity verification information, and financial transaction records.

This policy does not apply to information that has been irreversibly anonymised such that an individual can no longer be identified, or to information collected by third-party websites or services that are not operated or controlled by DolRise.

Where DolRise processes personal information for multiple purposes, this policy applies to each such purpose to the extent required under Japanese law.

In the event of any inconsistency between this Japan Privacy Policy and the DolRise Global Privacy Policy, this policy prevails with respect to individuals located in Japan.

Purpose of Use

DolRise specifies and publicly discloses the purposes for which personal information is collected and used, in accordance with the Act on the Protection of Personal Information (APPI).

DolRise uses personal information only to the extent necessary to achieve the purposes described below and does not use personal information beyond these purposes without obtaining consent or as otherwise permitted by law.

The purposes for which DolRise may collect and use personal information include:

• Providing, operating, and maintaining DolRise services, including account creation, authentication, and user support.
• Verifying identity and eligibility, including compliance with know-your-customer (KYC), fraud prevention, and regulatory obligations.
• Processing payments, facilitating withdrawals, and managing financial transactions.
• Ensuring platform safety, integrity, and security, including monitoring for abuse, misuse, and technical issues.
• Improving service functionality, reliability, and user experience, based on aggregated or anonymised usage data.
• Complying with applicable laws, regulations, legal processes, and requests from competent authorities.

Where DolRise intends to change the purposes of use, it will provide notice and, where required under Japanese law, obtain the consent of the individual before using personal information for new purposes.

DolRise does not use personal information in a manner that exceeds the reasonable scope of the stated purposes or that would be unexpected by individuals under ordinary circumstances.

Disclosure to Third Parties

DolRise does not disclose personal information to third parties except in circumstances permitted under the Act on the Protection of Personal Information (APPI) or with the consent of the individual.

Personal information may be disclosed to trusted third-party service providers acting on DolRise’s behalf for purposes such as payment processing, identity verification, security monitoring, customer support, and infrastructure operations. These service providers are permitted to process personal information only in accordance with DolRise’s instructions and applicable law.

DolRise may disclose personal information where required to comply with applicable laws, regulations, legal processes, or lawful requests from competent authorities.

Where disclosure to a third party requires consent under Japanese law, DolRise will obtain such consent prior to the disclosure, unless an exception applies under the APPI.

DolRise does not sell personal information and does not permit third parties to use personal information for their own independent marketing or profiling purposes.

DolRise takes reasonable steps to ensure that third parties who receive personal information implement appropriate safeguards to protect such information from unauthorised access, loss, or misuse.

Cross-Border Transfers

DolRise may process personal information using systems, infrastructure, or service providers located outside Japan in order to deliver its services efficiently and securely.

When transferring personal information outside Japan, DolRise complies with the requirements of the Act on the Protection of Personal Information (APPI), including implementing appropriate safeguards to ensure continued protection of personal information.

Such safeguards may include contractual obligations, confidentiality requirements, technical and organisational security measures, and internal policies designed to ensure that personal information is handled in a manner consistent with Japanese data protection standards.

In certain cases, personal information transferred outside Japan may be subject to the laws and regulations of the receiving jurisdiction and may be accessible to public authorities in accordance with those laws.

Where required under Japanese law, DolRise will obtain the individual’s consent prior to transferring personal information outside Japan.

DolRise does not transfer personal information internationally for purposes unrelated to the purposes disclosed in this policy.

Individual Rights under APPI

Individuals located in Japan have specific rights regarding their personal information under the Act on the Protection of Personal Information (APPI). DolRise respects these rights and provides reasonable mechanisms for individuals to exercise them.

Right to Disclosure. Individuals have the right to request disclosure of personal information held by DolRise, including information about the purposes of use and how the information has been processed, subject to limited legal exceptions.

Right to Correction. Individuals may request correction, addition, or deletion of personal information if it is inaccurate, incomplete, or outdated. DolRise will take appropriate action where required under Japanese law.

Right to Suspension of Use. Individuals may request suspension of use or erasure of personal information where such information has been handled in violation of applicable law or beyond the disclosed purposes of use.

Right to Cessation of Provision to Third Parties.Individuals may request that DolRise cease providing personal information to third parties where such provision violates applicable law.

Requests to exercise these rights must be submitted using the contact details provided in this policy. DolRise may require reasonable verification of identity before responding to a request, in order to protect personal information from unauthorised access.

DolRise will respond to requests within a reasonable timeframe and in accordance with applicable legal requirements.

Complaints & Contact Information

DolRise is committed to addressing questions, concerns, and complaints regarding the handling of personal information in a transparent and timely manner.

Individuals located in Japan may contact DolRise to make inquiries, submit requests under the Act on the Protection of Personal Information (APPI), or raise concerns about privacy practices by contacting:

Email: [email protected]

DolRise may require reasonable verification of identity before responding to a request, in order to protect personal information from unauthorised access.

DolRise will review privacy-related complaints and endeavour to respond within a reasonable timeframe in accordance with applicable law.

If an individual is not satisfied with DolRise’s response, they may submit a complaint to the Personal Information Protection Commission (PPC) of Japan.

Information about the Personal Information Protection Commission is available at: https://www.ppc.go.jp.