Australia Privacy Policy

Introduction

DolRise is a global platform built on principles of trust, transparency, and responsible technology. This Australia Privacy Policy explains how DolRise collects, uses, stores, and protects personal information of individuals located in Australia, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

DolRise recognises that personal information represents more than technical data. It reflects individual identity, preferences, and personal context. For this reason, DolRise treats the handling of personal information as a matter of legal compliance and ethical responsibility.

This Australia Privacy Policy operates alongside the DolRise Global Privacy Policy. The Global Privacy Policy establishes baseline standards applicable worldwide, while this policy provides additional disclosures and safeguards required under Australian law. Where there is any inconsistency, this policy prevails for individuals located in Australia.

DolRise may rely on global technical infrastructure to deliver its services, including systems for security, payments, data storage, and operational reliability. Where personal information is processed outside Australia, DolRise applies reasonable steps to ensure that such information is handled in a manner consistent with the Australian Privacy Principles.

Certain categories of information, including identity verification (KYC) data, financial information, and account security details, are processed only where necessary and are protected using appropriate technical and organisational safeguards such as encryption, access controls, and monitoring.

This policy reflects DolRise’s commitment to openness, accountability, and respect for the privacy rights of individuals in Australia.

Scope & Applicability

This Australia Privacy Policy applies to personal information collected, used, stored, or otherwise processed by DolRise in connection with individuals located in Australia.

This policy applies regardless of whether personal information is collected through the DolRise website, mobile applications, or related services, and whether such information is processed directly by DolRise or by authorised service providers acting on DolRise’s behalf.

Personal information covered by this policy includes information that identifies, or could reasonably identify, an individual, such as account details, contact information, usage data, identity verification information, and financial transaction data.

This policy does not apply to information that has been anonymised such that an individual is no longer identifiable, or to information collected by third-party websites or services that are not operated or controlled by DolRise.

Where DolRise processes personal information for multiple purposes, the scope of this policy applies to each such purpose to the extent required by the Australian Privacy Principles.

In the event of any inconsistency between this Australia Privacy Policy and the DolRise Global Privacy Policy, this policy prevails with respect to individuals located in Australia.

Collection & Use of Personal Information

DolRise collects personal information only where it is reasonably necessary for one or more of its functions or activities, in accordance with the Australian Privacy Principles.

Personal information may be collected directly from individuals when they create an account, use DolRise services, complete identity verification procedures (KYC), make payments, or communicate with DolRise. In limited circumstances, information may also be collected from authorised third parties, such as payment processors or identity verification providers.

The types of personal information collected may include account identifiers, contact details, usage and interaction data, identity verification information, and financial transaction records. DolRise does not collect personal information beyond what is necessary for lawful and legitimate purposes.

DolRise uses personal information for purposes including: providing and maintaining its services, verifying identity, processing transactions, ensuring platform safety and security, complying with legal obligations, and improving service reliability.

Where required under Australian law, DolRise collects personal information with the knowledge and consent of the individual. Consent may be express or implied, depending on the sensitivity of the information and the reasonable expectations of the individual.

DolRise does not use personal information for purposes that are unrelated to the reason for which it was collected, unless required or authorised by law or with the individual’s consent.

Sensitive information, including government-issued identity documents and financial details, is collected only where necessary and is subject to enhanced safeguards and access restrictions.

Overseas Disclosure of Personal Information

DolRise operates as a global platform and may disclose or process personal information using systems, infrastructure, or service providers located outside Australia.

Overseas disclosures may occur in connection with services such as cloud hosting, data storage, security monitoring, payment processing, customer support, and operational reliability.

Before disclosing personal information overseas, DolRise takes reasonable steps to ensure that the recipient of the information does not breach the Australian Privacy Principles in relation to that information.

Such steps may include contractual obligations, confidentiality requirements, technical safeguards, and internal policies designed to ensure that personal information is handled in a manner consistent with Australian privacy standards.

In some circumstances, personal information disclosed overseas may be subject to the laws of the jurisdiction in which it is processed, and may be accessible to public authorities under those laws.

By using DolRise from Australia, individuals acknowledge and consent to the overseas disclosure of their personal information as described in this policy, where such consent is required under applicable law.

Access & Correction

Individuals located in Australia have the right to request access to personal information held by DolRise and to request correction of personal information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading, in accordance with the Australian Privacy Principles.

Requests for access or correction may be submitted using the contact details provided in this policy. DolRise may require reasonable verification of identity before responding to a request, in order to protect personal information from unauthorised access.

DolRise will respond to access and correction requests within a reasonable period and in a manner consistent with applicable legal requirements. Where access is refused or limited, DolRise will provide reasons for the refusal to the extent required by law.

If DolRise refuses to correct personal information as requested, individuals may request that a statement be associated with the information indicating that a correction was sought but not made.

DolRise may charge a reasonable fee for providing access to personal information, where permitted by law. No fee will be charged for making a correction request.

Complaints & Contact Information

DolRise is committed to addressing privacy-related questions, concerns, and complaints in a fair, transparent, and timely manner.

Individuals located in Australia may contact DolRise regarding the handling of personal information, including requests for access, correction, or concerns about compliance with the Australian Privacy Principles, by contacting:

Email: [email protected]

DolRise may require reasonable verification of identity before responding to a request, in order to protect personal information from unauthorised access.

DolRise will investigate privacy complaints and endeavour to respond within a reasonable timeframe in accordance with applicable law.

If an individual is not satisfied with DolRise’s response, they may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Information about the OAIC and how to make a complaint is available at: https://www.oaic.gov.au.